๐ Deployment Status
Add-in Manifest URLs
What you need to deploy each Draftable Office Add-in
to your Microsoft 365 tenant via the Admin Center.
Where an add-in offers an app package,
download it and use it. That is the only form the Admin
Center can read permission requests from, so it is the
only way an add-in that needs Microsoft Graph gets the
access it needs. Everything else offers a manifest URL
instead: click the copy button, then paste it into the
Admin Center.
Where an add-in offers a latest manifest, prefer it over
the pinned one: it follows updates within the same major
version, so later releases reach your users without you
re-pointing the URL.
Deployment Instructions
Step 1: Access Microsoft 365 Admin Center
- Navigate to the Microsoft 365 Admin Center
- Sign in with your administrator credentials
Step 2: Navigate to Integrated Apps
- In the left-hand navigation menu, expand Settings
- Click on Integrated apps
Step 3: Add the Add-in
- Click the Get apps button at the top of the page
- Click Upload custom apps (shown as Deploy Add-in in some versions of the admin portal)
-
Choose the option matching what the add-in offered
you above:
- App package file — if you downloaded a .zip
- I have a URL for the manifest file — if you copied a manifest URL
- Upload the .zip you downloaded, or paste the manifest URL you copied
- Click Validate or Next to check the manifest
Step 4: Grant Requested Permissions
- Review the add-in information and the permissions it requests
- Click Accept to grant them for your organization
You grant consent once, here, on behalf of the whole organization. Individual users are never prompted.
If you decline, the add-in still installs and cleaning still works normally. Only the send-time verification is unavailable, and the task pane's status line reads
Graph off.
This step appears only for add-ins deployed from an app package. A deployment made from a manifest URL is never asked, and so never granted — see Add-in works, but the send-time check is off under Troubleshooting.
Step 5: Configure Deployment Settings
- Click Next to proceed
-
Choose who should have access to the add-in:
- Everyone - Deploy to all users in your organization
- Specific users/groups - Select particular users or security groups
- Just me - Deploy only to your account (for testing)
-
Select the deployment method:
- Fixed - Add-in is automatically installed and users cannot remove it
- Available - Add-in is available for users to install from their Office apps
- Optional - Add-in is automatically installed but users can remove it
Step 6: Complete Deployment
- Review your configuration settings
- Click Deploy to finalize the deployment
- Wait for the deployment to complete (typically a few minutes)
Step 7: Verify Deployment
- Open Word, Excel, PowerPoint, or Outlook (depending on which add-in you deployed)
- Go to the Home tab (or Insert tab in older Office versions)
- Look for the Draftable section in the ribbon
- The add-in buttons should appear in the ribbon or under My Add-ins
-
For Draftable Clean, open the task pane and check
the status line at the bottom. It should read
Graph ok. If it readsGraph off, the send-time check is not running — see Troubleshooting
Additional Resources
Troubleshooting
Add-in not appearing for users?
- Wait up to 24 hours for deployment to fully propagate
- Verify users are in the correct security group (if using group-based deployment)
- Have users restart their Office applications
- Check that users have active Microsoft 365 subscriptions with Office apps
- Ensure users are signed in with their organizational account
Manifest validation failed?
- Ensure you copied the complete URL without extra spaces or line breaks
- Verify the URL is accessible from your network (not blocked by firewall or proxy)
-
Check that
dl.draftable.comis not blocked by your organization's web filter - Try accessing the URL directly in a browser to confirm it's reachable
Need to update to a new version?
- Deployments made from a latest manifest or an app package update themselves. Later releases within the same major version reach users with no admin action at all
- To move a pinned deployment forward, return to Integrated apps, open the Draftable add-in, choose Update and supply the new pinned manifest URL
- Re-uploading an app package is needed when the manifest itself changes — new or changed permissions, new commands or events, or a move to a different release channel. Unlike a manifest URL, an uploaded package is held by your tenant and is not re-fetched, so we will tell you when a re-upload is required. Ordinary version updates never need one
- Users may need to restart Office apps to see the update
Add-in works, but the send-time check is off?
This one is silent by design: the add-in installs, opens, and cleans attachments normally. Only the server-side verification at send time is missing.
-
Confirm it: open the Draftable
Clean task pane and read the status line at the
bottom.
Graph okmeans the check is running;Graph offmeans it is not - Most likely cause: the add-in was deployed from a manifest URL rather than the app package. That route has no permissions step, so consent was never requested and never granted. Remove the deployment and redeploy from the app package
- Otherwise: the permissions were declined at Step 4. Open the add-in under Integrated apps and grant them, or remove and redeploy
- Users must be signed into Office with the organizational account the add-in was deployed to. A personal Microsoft account cannot receive the organization's grant
Remove or uninstall an add-in?
- Go to Integrated apps in the Admin Center
- Click on the Draftable add-in
- Select Remove or Delete
- Confirm the removal
- The add-in will be removed from users' Office apps within 24 hours